FAQ

1. Are the napkins disposable?
No. This product is a washable, reusable bamboo fiber napkin designed for multiple uses, environmentally friendly and durable.

2. How to clean after use?
It is recommended to use warm water and neutral detergent for hand washing or machine washing, avoid using bleach or high-temperature drying in a dryer to extend the service life.

3. Does the napkin have an odor?
Bamboo fiber itself has natural antibacterial properties, the product has no odor, and it is recommended to wash it once before use.

4. Will it shrink or deform?
It is not easy to shrink or deform under proper washing conditions. Please avoid high-temperature washing or long-term exposure to the sun.

5. Can it come into direct contact with food?
Yes. The material is safe and environmentally friendly, and can be safely used to wipe the mouth, hands and other parts on the dining table.

6. What scenarios are suitable for use?
It is suitable for family dining tables, picnics, children’s use, coffee shops, gifts and other occasions.

7. How long will it take to ship after placing an order?
Once the order is confirmed, the product will be shipped as soon as possible. Please refer to the information displayed on the checkout page for the specific time.

8. Do you provide international delivery?
Yes, we support delivery to multiple countries. You can check the available areas and shipping details at checkout.

9. Can I return or exchange the product?
Yes, we support return and exchange. If you are not satisfied with the product, please contact customer support after receiving the product to view the return policy details.

10. How to contact customer service?
You can contact us through the Contact Us page or send an email to majormodel@clothnatur.com.